Customer Center

Visum is here to serve you. If you need assistance or access to our online support or forums, please contact

Technical Support

Visum offers you 24/7 support. After-hours and weekend support is normally for emergencies only, but you are always welcome to call with questions or other support issues. You may also e-mail us with support issues between 8:00 a.m. and 5:00 p.m. Central Standard Time.

Phone: 763-244-8055
Fax: 763-244-8049

Online Support

This portal allows customers to view training videos, help files, software documentation and release notes.


Customer Forum

The forum enables customers to post questions and answers, and share information with Visum staff and other FocalPoint customers.